CAPTURE

A fully configured inbound capture agent, connected to your web form, your missed-call line, your Google Local Services inbox, and your existing FSM, handling every lead in your shop’s voice within 60 seconds, running in under 7 days.

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Electrician Mike's phone shows seventeen missed calls at 11:47 PM on a Tuesday. This is what a small shop's front door looks like at midnight.

FIG. 01 · capture pillar · 17 missed calls at 11:47 pm

PG. 01

What you actually get

The Capture pillar runs the front door of your shop. Every inbound lead (web form, text message, missed-call follow-up, Google Local Services inquiry, email) gets answered in under 60 seconds by an agent trained on your specific service area, your panel-amperage diagnostic phrasing, and your pricing ranges.

The voice is yours, not ours. The agent never sounds like a SaaS rep; it sounds like the smartest, friendliest dispatcher you’ve ever hired.

5 THINGS BELOW ↓

01 /

Qualifies the lead in 60 seconds.

Three sharp questions probe severity (is this an emergency?), timing (when can a crew come out?), and a diagnostic anchor (panel age, breaker history, what’s tripping). The agent mirrors the homeowner’s symptom words verbatim. No multi-question dumps, no canned intake forms.

02 /

Books the estimate using permission language.

“Want me to see what we have for Thursday morning or Friday afternoon?” not “I’ll schedule you for X.” Two specific slot options; one soft-out option if neither works. The agent calls into your FSM (FieldPulse, Jobber, or Housecall Pro) to confirm slot availability, creates the customer record, and creates the appointment.

03 /

Catches the EV charger killer scenario.

Tesla Wall Connector or ChargePoint Home Flex inquiries get routed to the EV charger specialist sub-agent, which silently checks federal 30C tax credit eligibility (census tract lookup) and the current ComEd 2026 residential rebate status (currently closed for new applications; next cycle 2027). The agent surfaces honest rebate reality plus the June 30, 2026 federal credit deadline urgency. Most competitor agents miss this entirely.

04 /

Sends pre-visit prep at T-2 days and morning-of.

The 24-48 hour window between booking and visit is where 5-15% of estimates evaporate. The agent texts “what to have ready before the crew arrives” plus a photo of the panel access area request. Morning of, it confirms ETA window with a “the crew will text 30 minutes out” line.

05 /

Delivers the post-visit pack within 2-4 hours.

The quote arrives auto-pulled from your FSM. The rationale arrives in your electrician’s notes paraphrased into homeowner language. Rebate eligibility, financing options (Hearth, GreenSky, Synchrony where enabled), 2-3 FAQ items based on the job type, and a soft permission CTA: “Want to schedule the work, or need to think about it?” This is the highest-impact moment in the close pipeline and almost no small shop does it consistently.

PG. 02

What it sounds like

Two real-spec samples. Validator-passing under the 80-word SMS ceiling (sample 1 is a web-form reply at email length). Voice locked to the 5-beat agent structure.

AGENT OUTPUT · VALIDATOR-PASSING

Inbound · EV charger inquiryCAP 02

Hey Sarah, Pilsen Electric. Congrats on the Model Y. Most Tesla Wall Connector installs run on a 50A circuit on a 200A panel, and we typically wrap the install in 4-6 hours assuming the panel and run-distance are straightforward.

Couple things before we send someone out:

Tesla Wall Connector, or another charger you’ve got in mind?
Do you have the charger already, or do you want us to source it?
Garage install: attached, detached, or somewhere else? Roughly how far from the panel?

Want me to see what we’ve got for Wednesday or Friday this week?

Heads up on the rebate side: federal 30C credit ($1,000 cap) applies to your Logan Square address, so that’s up to $1,000 off your 2026 taxes if we install before June 30. ComEd’s 2026 rebate is paused, but we’re set up as a trade-ally to pre-qualify you for the 2027 cycle.

Pilsen Electric

Outbound · Post-visit packCAP 08

Hey Sarah, Pilsen Electric. Thanks for having us out earlier today.

Quote came in at $2,100 for the Tesla Wall Connector install: 50A circuit on your 200A panel with a 25-foot run to the attached garage. A clean 4-hour install since you already have the Wall Connector on hand.

On the rebate side: federal 30C credit applies for your Logan Square address (30% of qualified install cost, $1,000 cap). We’ll include IRS Form 8911 with the invoice. ComEd’s 2026 rebate is paused until 2027.

Want to lock in a date or do you need a few days to think it over?

Pilsen Electric

PG. 03

What it connects to

Capture talks to the systems your shop already runs. Five integration targets. No fork in the road.

5 INTEGRATIONS

01 /

Web form

any platform; we accept HTTP POST

02 /

Missed-call line

your SMS provider, any carrier

03 /

Google Local Services

inbox + Local Services Ads

04 /

FSM

FieldPulse primary; Jobber + Housecall Pro supported; QuickBooks + spreadsheet for no-FSM shops

05 /

Business phone

for owner escalation SMS

PG. 04

Time to value

locked claim · repeated verbatim across every pillar

Your Capture agent is live in your shop in 7 days. We tune it together weekly for the first 60 days. Then monthly check-ins for the life of the engagement.

PG. 05

What this isn’t

There are several versions of "AI for electricians." This is none of them.

ANTI-POSITIONING

THIS IS NOTa virtual receptionist that transcribes voicemails and emails you a summary.
THIS IS NOTChatGPT with your shop’s phone number bolted on.
THIS IS NOTa chatbot that follows a decision tree.

This is a managed agent product trained on your specific shop, your voice, your pricing, your service area, and your local code particulars (EMT-mandatory, 5-foot indoor service disconnect, AFCI requirements).

We run it for you. You stay focused on the actual work.

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PG. 06ready when you are

Want Capture live in your shop in 7 days?

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Chicago. Residential. Electrical.